facai88 FAQ — Live Games, Deposits and Support

In live dealer games, a human dealer runs the game via video stream from a real studio or casino. Players watch in real time on their screen to see where the card or ball lands. facai88 has live tables from Evolution, Pragmatic Play Live, Ezugi and several other studios. With a good internet connection, the experience is completely smooth.

In roulette, a ball is spun on a wheel numbered 0 to 36. Players place bets in advance on which number, colour (red or black) or group the ball will land on. Betting on the exact number pays the highest amount. At facai88 you will find both European and Speed Roulette tables. Table limits start from small amounts, so beginners can start easily.

In Baccarat, Player and Banker are two sides — they are not actual people, but two hands. The hand whose card total is closest to 9 wins. Players can bet on either side. The Banker side has a slightly higher win rate, but a small commission is deducted from winnings. The Tie bet offers higher odds but also carries higher risk. At facai88, multiple live Baccarat tables are always active.

facai88 live tables come with a range of limits — some tables are suited for small bets, while high-roller tables allow larger amounts. The minimum and maximum bet for each table is shown on screen before you enter. This makes it easy to pick the right table for your budget.

Yes, both Teen Patti and Andar Bahar are available at facai88. In Teen Patti, you build the best hand with three cards — a Trail (three of a kind) is the strongest hand. In Andar Bahar, a joker card is drawn and you bet on whether a card of the same value will appear on the Andar (inside) or Bahar (outside) side. JILI's Teen Patti series is especially popular at facai88.

No, live games at facai88 can be played directly from the browser — no separate software needs to be installed. On mobile or computer, the live stream runs directly through HTML5 technology in any modern browser. Just make sure your internet connection is fast enough, as video streaming uses a bit more data.

facai88 has two support channels: 24/7 live chat and email. Live chat usually gives the fastest response, and email lets you describe a more detailed problem. You can get instant support by clicking the live chat button from any page on the site.

Having the following information on hand before speaking with the support team helps resolve issues faster: your registered mobile number or username, a brief description of the problem, the date and amount of the transaction (if it relates to a deposit or withdrawal), and a screenshot if possible. This allows the facai88 support team to provide a solution in much less time.

The facai88 support team can communicate in both Bengali and English. Bangladeshi players can comfortably describe their issues in Bengali. If you write in Bengali at the start of a live chat, a Bengali-speaking agent will respond.

Yes, facai88 live chat and email support are active seven days a week, twenty-four hours a day — with no holidays or breaks. Support is available in the middle of the night or on Eid. So feel free to reach out at any urgent moment.

If you have any issue with account verification, contact facai88 live chat support directly. Have the necessary documents (a photo of your national ID or passport) ready, and if sending by email, use the email support channel. The responsible gaming page has additional information about account management.

Yes, the facai88 website is fully optimised for mobile browsers. The site loads correctly on any modern browser — Chrome, Firefox or Samsung Internet — and all games and transaction features are accessible. Even without a separate app, a full experience is possible from the browser.

facai88 apps are available for both Android (APK) and iOS. They must be obtained through official channels. You can find detailed information about the app on the facai88 App page, and the Android version is covered separately on the facai88 APK page.

Open the facai88 site in Chrome, tap the three-dot menu at the top right, and select "Add to Home screen". A shortcut icon will be created — tapping it will open facai88 directly, just like an app. The same "Add to Home Screen" method works in Safari on iOS as well.

facai88 performs best on Android 8.0 or later and iOS 13 or later. The site runs on budget phones too, though a bit more RAM (2 GB+) helps with live dealer streaming. The full site works normally on tablets as well.

If pages load slowly, first clear your browser's cache and cookies. In Chrome this can be done from Settings → Privacy and Security → Clear browsing data. Then refresh the page. If the problem persists, try switching from mobile data to Wi-Fi or vice versa. If it still does not improve, let facai88 support know.

For mobile login issues, first clear the cache and make sure your browser is up to date. If you have forgotten your password, use the "Forgot password?" option on the facai88 login page. For OTP issues, wait a few minutes. If the problem continues, contact live chat support.

The minimum deposit at facai88 is ৳100 — this applies equally to all payment methods (bKash, Nagad, Rocket, Upay). This means you can start with just ৳100 and enter any section of facai88, whether facai88 slots or live casino. A 150% bonus is also available on your first deposit.

The deposit process usually completes within a few minutes. If there is a delay, first collect the receipt or Transaction ID from your mobile wallet. Then provide this information to facai88 live chat. The team will verify it quickly and add the balance to your account. Occasional short delays can happen due to network issues.

facai88 makes no claim of charging any fee on deposits from the site's side — you can find full details of the transaction policy on the terms and conditions page. However, if bKash or Nagad have their own charges, those may apply according to that platform's rules.

After logging in to facai88, go to the deposit section and select Nagad. Send the required amount to the facai88 Nagad number shown, using your Nagad app or USSD (*167#). Make sure to enter the payment reference number correctly — this number is used to identify your deposit. You can start from a minimum of ৳100.

Yes, a 150% bonus is available on the first deposit at facai88, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500. To withdraw the bonus, you must wager the bonus amount 15 times — meaning ৳1,500 × 15 = ৳22,500 in wagering must be completed.

The minimum withdrawal amount at facai88 is ৳1,000. Withdrawals can be made via bKash, Nagad, Rocket or Upay. Money generally arrives within 15 minutes to 2 hours. It may occasionally take a little longer late at night or during busy periods, but not beyond that.